Privacy policy

Effective Date: May 3, 2026

Welcome to Imperia. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and browsing behavior

c. Order Information

Details about products you purchase, preferences, and transaction history.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding orders, updates, or support

  • Improve our products, services, and customer experience

  • Send promotional offers (only if you opt-in)

  • Prevent fraudulent transactions and ensure platform security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party services for:

  • Payment processing

  • Delivery and logistics

  • Marketing and analytics

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

We are not responsible for the privacy practices of third-party websites or services.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at itsimperiaofficial@gmail.com.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: itsimperiaofficial@gmail.com

  • Address: MDA, Multan Pakistan

By using Imperia, you consent to this Privacy Policy.